S2 Cash Dispense Module

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Re: S2 Cash Dispense Module

Непрочитанное сообщение Mawazo84 » 12 окт 2017, 15:08

Any help here.
S2 ATM has some partial retractions (sometimes), at first i thought it could be its Control Board so later i changed the Carriage Module but the reports of partial retraction still were there. I decided to change the Shutter though it was opening/closing successfully even if you runtest it on loop.
You can run some dispensing tests even for two hours without realizing any sign of retraction, but within two days you will get a report of partial retraction.
Later i decided to do a fresh software installation, problem is still there.

Any help on this.
Mawazo84
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Re: S2 Cash Dispense Module

Непрочитанное сообщение Dan » 12 окт 2017, 16:18

Mawazo84 Can you send device.log or give M-Status,M-Data for S2 Media Dispenser?
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Dan
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Re: S2 Cash Dispense Module

Непрочитанное сообщение Mawazo84 » 12 окт 2017, 18:01

I happen to write down the M-status and M-data according to the timings (occurance) of the retraction events on journal roll and the description was something about "Carriage: unexpected sensor change", that was from two events. Thats why also i decided to replace the carriage.
Unfortunately i lost them logs, i'll have to go and collect them.
Mawazo84
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